Pre-order Policy
What is a pre-order?
On select items we may offer a pre order purchase. Pre orders allow you to purchase an item ahead of its release day. It’s a great way to make sure you get the item you want, especially if it’s a product that will sell out quickly, like a limited edition item.
How does a pre-order work?
Pre orders work just like your normal shopping journey. Select your size and add the item to your cart. Check out and pay for the item in full.
We will keep you up to date via email when your pre order is expected to be shipped to you.
When will my pre-order ship?
Check the specific product page for each item. The product ships on, or between the dates supplied on the product page.
Kindly not that pre order dates are sometimes subject to change, so please keep checking back to the product page for the most up-to-date information.
Our normal returns policy (and any applicable warranty) applies to all pre order items.
If you purchase other in-stock items, along with a pre order item, all items will be dispatched together once the pre order item is available.
Can I cancel a pre-Order?
Pre-Orders cannot be cancelled due to the fact that we have already ordered the item from the factory especially for you. Orders are considered final upon payment receipt.
Pre-orders cannot be cancelled, changed, returned, or refunded except for major faults – store credit will apply. Making a full payment binds you by the terms and conditions of this pre-order sale.